Terms and Conditions

§ 1 Scope and General

1) The following terms and conditions apply to all chargeable and free and free services of BilDuIn GmbH and regulate the legal relations between legal relationships between BilDuIn GmbH (hereinafter referred to as EducateOnline.de) and its customers. Customers are natural and legal persons who have a customer account with EducateOnline.de in order to make use of its services.

EducateOnline.de offers customers of different industries (hereinafter "customer") internet-based software solutions (hereinafter "customer portal") for interactive online consulting, online training, online service, online sales and online recruiting. online recruiting.

§ 2 Conclusion of contract

1) The use of the services of. EducateOnline.de requires the purchase of an account available on www.EducateOnline.de, which is subject to a fee. service offered on www.EducateOnline.de. Minors may only use the customer portal by parental consent.

2) As soon as the purchase/rental or the purchase of chargeable products/services has been confirmed by EducateOnline.de, a contractual relationship between has been confirmed, a contractual relationship between EducateOnline.de and the customer. A right of termination exists in accordance with these GTC.

3) When registering free of charge, the customer enters his first and name and surname, his valid e-mail address and a freely chosen password. password.

4) Customers provide their data completely and correctly. EducateOnline.de reserves the right to reject customer accounts, which contain incorrect data, without giving reasons.

5) If the personal data provided change after registration, the customer is data changes after registration, the customer is obliged to immediately customer account without delay.

6) A customer account is not transferable.

7) A customer account may not be rented out or otherwise made available to third parties for be made available to third parties against payment or free of charge.
Only the customer's own employees and the participants participants, speakers and moderators invited for an event. be granted.

§ 3 Services of EducateOnline.de

1) Customers have the possibility to order via the website of website of EducateOnline.de (www.EducateOnline.de), to purchase products or services.

2) EducateOnline.de will, to the best of its ability, ensure the availability of the Customer Portal and adapt it to the and adapt it to the usual market standards. However, there is no entitlement to a certain availability or functional capability does not exist.
In particular takes over EducateOnline no guarantee for the creation, availability and download of the recordings.

3) When users are created in the customer portal, the roles of "Admin" and "Organiser" roles may only be granted to users in their own company.

§ 4 Requirements for customers / Obligations of customers

1) Customers are responsible for all content on the portal configured for them. Portal (Customer Portal) configured for them. It is not the responsibility of EducateOnline.de to check the content for any legal violations. for possible violations of the law.

2) On the customer portal, no content may be conveyed that which violate legal prohibitions, the rights of third parties or common morals (racist, xenophobic, right-wing extremist, pornographic or other pornographic or other reprehensible content).

3) The customer undertakes to comply with the imprint obligation on the the customer portal and to publish its own legally binding General Terms and Conditions (GTC), data protection guidelines and the revocation policy to its customers or users. accessible to its customers or users.

4) The customer (of EducateOnline.de) shall draw the attention of its customers or users that EducateOnline.de does not bear any responsibility for bears no responsibility for sales contracts it concludes with its customers or users.

§ 5 Technical requirements

1) After the conclusion of the agreement the services and the access required for this purpose to EducateOnline.de. access required for this purpose. It is the responsibility of the customer to to create the technical prerequisites in order to be able to use the services the access provided by EducateOnline.de in order to be able to the agreed services using the access provided by EducateOnline.de. The conditions, in particular with regard to the hardware and operating and operating system software used, the connection to the Internet and the browser software required, as well as our recommendations regarding the minimum requirements of your hardware and software can be found on the EducateOnline.de web pages.

2) We reserve the right to develop or change the software used in our systems. software used in our systems and thus to adapt it to the constantly technical development. In such a case, it shall be incumbent on the customer, within one month of being the necessary technical adjustment measures at his own expense within one month at his own expense within one month of being informed in advance. The customer has the right to terminate the contract within a period of one week after receipt of the of the corresponding announcement to terminate the contract.

3) It is the customer's responsibility to take the necessary precautions to secure his own systems. necessary to secure their own systems. We recommend that the the security settings of the web browsers used and to carry out carry out a regular data backup.

§ 6 Third-party software

The use of our services requires the the use of software applications that are freely available on the internet (such as web browsers). It is the customer's responsibility to download and install these download and install these software applications. We point out point out that contractual relations are established exclusively between the between the customer and the provider of the free software. the provider of the free software. The downloading and installation of this software is the sole responsibility of the customer. responsibility of the customer.

§ 7 Costs, billing, deposits and payments

1) If a booking of services/products is made, the customer undertakes to pay the full amount into the account with EducateOnline.de according to the specified payment methods. payment methods.

2) The monthly fee for the respective service/product is to be paid within the first week of each month or will be the agreed payment method from the customer's account on file.

3) If the product is not purchased as a subscription, the contract ends automatically at the end of the original contract term.
If a subscription is taken out, the term of the contract is determined by the subscription taken out. The subscription is automatically renewed and can be cancelled at any time at the end of the current term.

4) Further invoices from EducateOnline.de are to be paid to be paid within 14 days after receipt. EducateOnline.de shall be entitled to issue invoices in electronic form.

§ 8 Sanctions, blocking and termination

1) In the event of violations of statutory provisions, rights of rights of third parties, the EducateOnline.de general terms and conditions, or if EducateOnline.de has any other interest, inter alia, to protection against fraudulent activities, then EducateOnline.de may take several precautions:

  • Warning of the customer
  • Restriction of the use of the customer's portal
  • Temporary or permanent blocking
  • Deletion of created content

2) A blocked customer may also no longer use the portal with other member accounts. A renewed registration is prohibited.

§ 9 Exclusion of liability and copyrights

1) The contractual and non-contractual liability of EducateOnline.de and for auxiliary persons of of EducateOnline.de is — insofar as no intentional or grossly negligent gross negligence — is completely excluded.

2) According to the current state of the art, there is no guarantee for error-free and constantly available data available data communication via the Internet. In this respect #portal.name']}.de is not liable for an uninterrupted availability of the portal.

3) The downloading of programmes and documents is at the user's own risk. EducateOnline.de assumes no liability whatsoever liability for damages incurred by the users from the transmission, storage and the transmission, storage and use of digital content of any kind.

§ 10 Data protection

1) All personal user data (first name, surname, address, date of birth, e-mail address, etc.) will be used exclusively for the purposes of data protection, address, date of birth, e-mail address, etc.) are collected exclusively in accordance with the provisions of German data protection law, processed and stored.

2) No data will be sold to third parties and/or used for market research and/or for advertising purposes and/or for other own purposes. own purposes.

3) All servers of EducateOnline.de are operated in Germany.


Right of withdrawal for consumers

The regulations made in this section apply exclusively for customers who place their order from a Member state of the European Union or the European Submit the economic area:

1 revocation

Customers who are consumers have the right to return within fourteen (14) days to withdraw from this contract without giving reasons.

In the case of a service contract or a contract on the delivery of digital and individually purchased or repeating content that is not on a physical one Data carriers are delivered, the withdrawal period is fourteen Days from the day the contract is concluded.

In the case of a sales contract for the delivery of goods (e.g. back-up CDs) the withdrawal period is fourteen days from Day on which the consumer or one named by the consumer Third party, who is not the carrier, has taken possession of the goods.

In order to exercise the right of withdrawal, the consumer must use the (BilDuIn GmbH, Wilhelmstr. 92, 13593 Berlin, Germany, email: info @bilduin.de) by means of a unique Declaration (e.g. a letter sent by post, email) about inform his decision to withdraw from this contract. Of the Consumers can do the following on this cancellation policy Use the model withdrawal form, but this is not mandatory is.

To meet the withdrawal deadline, it is sufficient that the Consumers the notification of the exercise of the right of withdrawal Expiry of the withdrawal period.

2 Legal Consequences of Revocation

2.1) If the consumer cancels this contract, has # {msgs ['portal.name']}. de all payments that # {msgs ['portal.name']}. de received from the consumer, including delivery costs (with the exception of the additional Costs that arise from the fact that the consumer is another Type of delivery than that offered by # {msgs ['portal.name']}. De, has chosen cheapest standard delivery), immediately and to be repaid at the latest within fourteen days from the day on which the notification of the revocation of this contract # {msgs ['portal.name']}. de has been received. For this repayment uses # {msgs ['portal.name']}. de the same means of payment that the Consumer in the original transaction has used it unless something else was expressly agreed with the consumer agreed; in no case will the consumer be because of this Repayment fees will be charged.

2.2) In the case of a service contract, the following applies: Has the consumer requested the services during the The consumer has to start the withdrawal period # {msgs ['portal.name']}. de to pay a reasonable amount that the proportion of up to the point in time when the consumer # {msgs ['portal.name']}. de from exercising the right of withdrawal with regard to this contract, have already been provided Services compared to the total scope of the contract services provided.

2.3) In the case of a sales contract for the delivery of The following applies to goods: # {msgs ['portal.name']}. De can make the repayment Refuse until # {msgs ['portal.name']}. de the goods again has received back or until the consumer has provided evidence has that he has returned the goods, depending on which of the earlier date is. The consumer has the goods immediately and in any case no later than fourteen days from the day on which the consumer # {msgs ['portal.name']}. de about the revocation of this contract, to # {msgs ['portal.name']}. de to be returned or handed over. The deadline is met if the Consumers the goods before the period of fourteen days sends. The consumer bears the direct costs of the Return of the goods. The consumer must for any Loss of value of the goods only arise if this loss of value occurs one to check the condition, properties and How the goods work does not require handling them is due. Under "Checking the condition, properties and how it works "means testing and trying out the Thing, as it is possible and usual in a retail shop. in the Otherwise, the consumer can be obliged to pay compensation for a resulting from the intended use of the item Avoid depreciation by making things unlike their own Uses and refrains from doing anything that may impair its value.

2.4 According to § 356 Abs. 5 BGB the right of withdrawal expires with a contract for the delivery of not on a physical Digital content on the data carrier, if # {msgs ['portal.name']}. de started executing the contract after the consumer has expressly agreed that # {msgs ['portal.name']}. de with the execution of the contract before it expires the withdrawal period begins and has confirmed knowledge of it, that by giving his consent with the beginning of the execution of the Contract loses its right of withdrawal.

2.5) The consumer expressly agrees that # {msgs ['portal.name']}. de with the execution of this contract The expiry of the withdrawal period should begin and is aware that be the consumer at the beginning of the execution of this contract You lose the right of withdrawal.

2.6) The right of withdrawal is granted and does not exist at

according to § 312g (2) BGB
  • Contracts for the delivery of goods that are not prefabricated are and for their production an individual selection or Determination by the consumer is authoritative or unambiguous tailored to the personal needs of the consumer are (§ 312g Abs. 2 Nr. 1 BGB), and
  • contracts for the delivery of sound and video recordings or Computer software in a sealed package if the Sealing was removed after delivery (Section 312g Paragraph 2 No. 6 BGB).

End of the cancellation policy

To BilDuIn GmbH, Wilhelmstr. 92, 13593 Berlin, Germany, E-Mail: info@educateonline.de

I / we (*) hereby revoke the from me / us (*) concluded contract for the purchase of the following goods (*) / the Provision of the following service (*)

Ordered on (*) / received on (*)

Name of the consumer (s)

Address of the consumer (s)

Signature of the consumer (s) (only if notified on paper)


(*) Please delete inapplicable.